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3 min read
How to send photos to clients without losing quality

Oct 30, 2024

How to send photos to clients without losing quality

On this page

  1. 011. Agree on the delivered file
  2. 022. Choose a delivery method
  3. 033. Test the client's download
  4. 044. Send clear instructions
  5. 05When review is part of delivery
On this page1. Agree on the delivered file
  1. 011. Agree on the delivered file
  2. 022. Choose a delivery method
  3. 033. Test the client's download
  4. 044. Send clear instructions
  5. 05When review is part of delivery

Send clients a download link to your final exported files. Ask them to use Download, not save a gallery preview or take a screenshot. Before delivering the full set, download one photo through the client view and compare it with your export.

1. Agree on the delivered file

Confirm the format, pixel dimensions, color profile, and intended use. A print delivery may need a different export from a website image. “Original download” means the file uploaded for delivery, not automatically your camera RAW file.

In Lightroom Classic, check File Settings for the format, quality, and color space, and Image Sizing for resizing before exporting. Adobe

Keep the edited master separate. Export the agreed version once, without unnecessary resizing or repeated JPEG saves. A delivery service cannot restore detail already removed during export.

2. Choose a delivery method

MethodWhen it fitsWhat to check
Client galleryClients need to review, select, and downloadDownload resolution, permissions, and plan limits
Cloud folder or transfer linkClients only need the finished filesOriginal download, capacity, and expiry
Email attachmentA small delivery fits the recipient's limitsAttach files without resizing; avoid inline previews

Email does not inherently reduce the quality of a file attachment. Resizing and attachment limits depend on the app and service. A ZIP archive bundles photos without changing the image files, but it cannot recover lost detail or bypass a transfer limit.

3. Test the client's download

  1. Upload a sample of the final delivery.
  2. Open the link in a separate browser session with the client's access settings.
  3. Use Download and choose the original or full-resolution option when available.
  4. Compare format, pixel dimensions, file size, and appearance with your export. Compare file hashes if you need a byte-for-byte check.
  5. Test the full collection download before sending the link.

A gallery may display a smaller preview for browsing. Judge delivery quality from the downloaded file. Screen settings and color management can also change how the same image appears.

4. Send clear instructions

Tell clients where to download, whether a password is required, and when access expires. Ask them to save their own copy. If they need another size for printing or publishing, make that export from your master.

When review is part of delivery

Framebird client galleries keep photos, videos, comments, and approvals in one Share. Set access and download permissions, including the maximum resolution, then test the client experience.

For final delivery, make sure your settings allow the agreed resolution. A password protects access to the Share; it cannot recall files already downloaded.

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If you also need print sales or studio tools, compare client gallery platforms. Choose the workflow first, then check storage, pricing, and the downloaded result.

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