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5 min read
What file format should you send photos to clients?

Nov 6, 2023

What file format should you send photos to clients?

On this page

  1. 01Quick file format guide
  2. 02What each format is for
    1. 2.1JPEG for finished photos
    2. 2.2TIFF for a specified editing or print workflow
    3. 2.3PNG for transparent graphics
    4. 2.4RAW only when the client needs camera originals
    5. 2.5PDF for a designed document
  3. 03Check JPEG quality and size
  4. 04How to share RAW files with clients
  5. 05Test the files your client receives
On this pageQuick file format guide
  1. 01Quick file format guide
  2. 02What each format is for
    1. 2.1JPEG for finished photos
    2. 2.2TIFF for a specified editing or print workflow
    3. 2.3PNG for transparent graphics
    4. 2.4RAW only when the client needs camera originals
    5. 2.5PDF for a designed document
  3. 03Check JPEG quality and size
  4. 04How to share RAW files with clients
  5. 05Test the files your client receives

Send most finished client photos as full-resolution JPEGs. Use TIFF when a retoucher or print workflow asks for it, PNG for graphics that need transparency, RAW only when the client needs editable camera files, and PDF for a designed document. Follow the recipient's specifications when they differ.

Keep the original capture and working files for your own archive. For delivery, let clients download the exported files rather than save a smaller preview. Our photo delivery checklist shows how to test a download before you send the full set.

Quick file format guide

Client needsSendCheck before delivery
Finished photos for viewing or ordinary printsHigh-quality JPEGDimensions and embedded color profile
Further retouching or a specified print workflowTIFF or the requested formatBit depth and the recipient's specification
Transparent logo or graphicPNGTransparency and dimensions
Editable camera originalRAW, only by agreementSoftware compatibility and file size
Designed pages with photos and textPDFExport settings and the printer's requirements

What each format is for

JPEG for finished photos

JPEG is the default for finished client photographs because it opens across common devices and apps. It uses lossy compression, so export from your editing master rather than repeatedly saving the same JPEG. Deliver the dimensions agreed with the client, with an embedded color profile, and inspect the result. MDN

A full-resolution JPEG is suitable for many ordinary print orders. If a lab, publisher, or retoucher provides a file specification, follow it instead of assuming that every print job needs TIFF.

TIFF for a specified editing or print workflow

TIFF can hold high-bit-depth rendered images and may be useful for further retouching. TIFF files can be uncompressed or use several compression methods; the extension alone does not tell you how the image was saved. Ask the recipient which bit depth, color profile, and compression settings they accept. TIFF is usually a download for specialist work, not a format for displaying a gallery in a browser. MDN

PNG for transparent graphics

PNG uses lossless compression and supports transparency. Send it for a logo, cutout, or graphic that needs transparent areas. It is rarely the most practical format for a large gallery of finished photographs. Ordinary JPEG cannot store transparency. MDN

RAW only when the client needs camera originals

A RAW file is source material for editing, not a finished photograph. Deliver it only when the contract calls for camera originals or the recipient will edit them in compatible software. Keep your own originals and edit settings regardless of the delivery format.

PDF for a designed document

Use PDF when the deliverable is a layout with photos and text, such as a proof sheet or a print-ready document. Ask the printer or publisher for its PDF export requirements. A PDF does not automatically preserve the resolution of the images placed inside it.

Check JPEG quality and size

There is no universal quality-slider number that produces the same result in every export app. Higher quality usually increases file size, but even a setting of 100 does not turn an ordinary JPEG into a lossless master. Inspect fine details and gradients in the actual exported file, and keep the edit master for future versions.

JPEG quality comparison at different export settings

Export full-resolution files when the client expects them. If the client also needs smaller web images, make a separate, clearly named set instead of replacing the full-resolution delivery.

How to share RAW files with clients

Agree on RAW delivery in writing first: which frames, whether you include edit settings, and that the files are unedited camera originals. Send RAW files in addition to the finished JPEGs or TIFFs, not instead of them, so the client has images ready to use.

  1. Export and deliver the finished JPEG or TIFF set as usual.
  2. Put the RAW files in a separate, clearly named folder or Gallery so nobody mistakes them for edited images. Add XMP sidecar files only if that was agreed.
  3. Upload the RAW files unchanged. Convert them to DNG only if the client asked for DNG.
  4. Confirm that the client's software can open your camera's RAW format, and tell them how large the download is. RAW files are usually much larger than JPEGs.
  5. Open the link in a private browser window, download one RAW file, and compare its file size with your original.

In Framebird, you upload RAW files as they come from the camera. Framebird creates browser previews for common formats such as DNG, CR2, CR3, NEF, ARW, RAF, ORF, RW2, and PEF, so the client can view and comment on the images without RAW software. Turn on downloads in the Share settings: clients then receive the unchanged camera files, and several files download together as one ZIP file. Check the supported file types for your camera's format. Files without a preview still upload and download.

Test the files your client receives

  1. Confirm the format, pixel dimensions, color profile, and intended use with the client.
  2. Export from the editing master. Keep proofs separate from approved final files.
  3. Upload a sample and open the link in a separate browser session as the client would.
  4. Download the file, then compare its format and dimensions with your export. Check the full collection download before sending the link.

A gallery preview may be smaller than the downloadable file. Judge quality from the download, not a screenshot. Framebird client galleries let you turn downloads on or off for each Share, and every download is the original file; check that setting against the agreed delivery.

For a wider comparison of archive and website formats, read our image format guide for photographers. For the delivery process itself, use the photo delivery checklist.

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